Terms and Conditions
1. Introduction
Welcome to Jayco Maintenance Group. These Terms and Conditions govern your use of our website and our services. By accessing or using our website and services, you agree to comply with these Terms and Conditions.
2. Services
Jayco Maintenance Group provides a comprehensive range of maintenance and construction services, including but not limited to:
- General building maintenance
- Electrical work
- Plumbing services
- HVAC installation and repair
- Carpentry and joinery
- Painting and decorating
- Landscaping and gardening
- Facility management
- Renovation and remodeling
The specific terms of our services will be outlined in the contract you sign with us.
3. User Obligations
- Eligibility: You must be at least 18 years old to use our services.
- Accuracy of Information: You agree to provide accurate and complete information when using our services. Jayco Maintenance Group is not responsible for any issues arising from incorrect or incomplete information provided by you.
- Prohibited Uses: You must not use our services for any illegal or unauthorized purpose. You agree not to engage in any activity that could harm or disrupt our services or the operation of our website.
4. Payment Terms
- Payment Schedule: Payments for services must be made in accordance with the terms outlined in your contract. This may include a deposit prior to commencement of work, progress payments, and a final payment upon completion.
- Late Payments: Late payments may incur additional charges as specified in the contract. Jayco Maintenance Group reserves the right to suspend or terminate services in the event of non-payment.
- Payment Methods: We accept various payment methods, including bank transfers, credit cards, and checks. Specific payment instructions will be provided in your invoice.
5. Cancellation and Refund Policy
- Cancellation by Client: If you need to cancel your service, please notify us as soon as possible. Cancellations made [specific time period, e.g., 48 hours] prior to the scheduled service may be subject to a cancellation fee.
- Cancellation by Jayco Maintenance Group: We reserve the right to cancel any service at our discretion. In such cases, you will receive a full refund for any prepaid services.
- Refunds: Refunds will be issued in accordance with the terms outlined in your contract. Any disputes regarding refunds should be addressed in writing to our customer service team.
6. Liability
- Service Performance: Jayco Maintenance Group will perform all services with reasonable skill and care. However, we are not liable for any indirect or consequential loss arising from our services.
- Limitations: Our liability is limited to the amount paid for the specific service in question. We are not liable for any loss or damage caused by factors beyond our reasonable control.
7. Warranties and Guarantees
- Workmanship Guarantee: We offer a 12 months workmanship guarantee on all services provided. Any issues arising within this period will be addressed promptly.
- Material Warranties: Any warranties on materials used during our services will be passed on to you. We are not responsible for any defects in materials supplied by third parties.
8. Privacy and Data Protection
Your privacy is important to us. Please refer to our Privacy Policy [link to Privacy Policy] for information on how we collect, use, and protect your personal data.
9. Intellectual Property
- Ownership: All content on our website, including text, graphics, logos, and images, is the property of Jayco Maintenance Group or its content suppliers and is protected by intellectual property laws.
- Use of Content: You may not reproduce, distribute, or create derivative works from any content on our website without our prior written consent.
10. Governing Law and Dispute Resolution
- Governing Law: These Terms and Conditions are governed by and construed in accordance with the laws of New York.
- Dispute Resolution: Any disputes arising from these Terms and Conditions or our services will be resolved through negotiation in good faith. If a resolution cannot be reached, the dispute will be submitted to mediation or arbitration as agreed by both parties.
11. Changes to Terms and Conditions
Jayco Maintenance Group reserves the right to modify these Terms and Conditions at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated terms.
Privacy Policy
1. Introduction
Jayco Maintenance Group we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website www.jaycomaintenancegroup.com or use our services.
2. Information We Collect
- Personal Information: We collect personal information that you provide to us, such as your name, address, phone number, email address, and payment information.
- Usage Data: We collect information about your interactions with our website, such as IP addresses, browser type, pages visited, and the date and time of your visit.
- Cookies: Our website uses cookies to enhance your browsing experience. You can control the use of cookies through your browser settings.
3. How We Use Your Information
- Service Delivery: We use your personal information to provide and manage our services, process payments, and communicate with you about your projects.
- Improvement and Analysis: We use usage data to improve our website and services, understand user behavior, and conduct data analysis.
- Marketing: With your consent, we may use your contact information to send you promotional materials and updates about our services.
4. Sharing Your Information
- Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors, IT support, and marketing agencies.
- Legal Requirements: We may disclose your information if required by law or in response to legal processes, such as a court order or subpoena.
- Business Transfers: In the event of a merger, acquisition, or sale of our company, your personal information may be transferred to the new owners.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Your Rights
- Access and Correction: You have the right to access and correct your personal information held by us.
- Deletion: You have the right to request the deletion of your personal information, subject to certain legal obligations.
- Objection and Restriction: You have the right to object to or restrict our processing of your personal information under certain circumstances.
7. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the updated policy.
9. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
Jayco Maintenance Group
[email protected]
830-400-0011